Refunds in the form of original payment will be granted for the following reasons:
- Withdrawal from session class prior to start of session
- Withdrawal from session/class at any point due to injury, medical necessity
- In this instance, refunds will only be granted for classes not attended
- Item purchased in error/duplicate/can not be used by client
- For class cancellations initiated by Kansas City Aerial Arts
- Consideration will be given for extenuating circumstances not mentioned above
Studio credit will be granted for all other requests of refund, including the following:
- Clients have the option to choose studio credit instead of refund at any time.
- In the instance of a class cancellation staff will attempt to offer studio credit/make up classes before refunds.
If you have questions, please email Bridget at firstname.lastname@example.org.
Rev. July 2023